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Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: December 14, 2022

General information

Information provided by BlinkOps to Microsoft:

Information Response
App name Blink
ID WA200005055
Office 365 clients supported Microsoft Teams
Partner company name BlinkOps
Company's website https://www.blinkops.com
App's Terms of Use https://www.blinkops.com/terms-of-use
Core functionality of the app When using Blink's Microsoft Teams app, you can send interactive messages to get a response from a team-member during the workflow, from a Teams app interactive message (via ask a question / approval actions).
Company headquarter location United States of America
App info page
What is the hosting environment or service model used to run your app? Paas
Which hosting cloud providers does the app use? Aws

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by BlinkOps about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? Yes
What data is processed by your app? The app processes information about the tenant using Graph API, This is based on its permissions and only after Admin's consent to List Users, List Chats, Create Chats, Install the app inside a chat with members.
Does the app support TLS 1.1 or higher? Yes
Does the app or underlying infrastructure store any Microsoft customer data? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information from the Microsoft Cloud App Security catalog appears below.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? No
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? N/A
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? N/A
Does the app comply with Service Organization Controls (SOC 1)? No
Does the app comply with Service Organization Controls (SOC 2)? Yes
Which SOC 2 certification did you achieve? type2
Most recent SOC2 certification date 2022-03-31
Does the app comply with Service Organization Controls (SOC 3)? No
Do you carry out annual PCI DSS assessments against the appand its supporting environment? N/A
Is the app International Organization for Standardization (ISO 27001) certified? Yes
Does the app comply with International Organization for Standardization (ISO 27018)? No
Does the app comply with International Organization for Standardization (ISO 27017)? No
Does the app comply with International Organization for Standardization (ISO 27002)? No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? N/A
Does the app comply with Children's Online Privacy Protection Act (COPPA)? N/A
Does the app comply with Sarbanes-Oxley Act (SOX)? N/A
Does the app comply with NIST 800-171? N/A
Has the app been Cloud Security Alliance (CSA Star) certified? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? Yes
Privacy Policy URL https://www.blinkops.com/privacy-policy
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? No
Does the app collect or process data from minors (i.e., individuals under the age of 16)? No
Does the app have capabilities to delete an individual's personal data upon request? Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? Yes
Does the app provide individuals the ability to correct or update their personal data? N/A
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? N/A
Does your app support Conditional Access policies? No
Does your app support Continuous Access Evaluation (CAE) No
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? No

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
AppCatalog.Read.All application We need this permission in order to understand what is the store id of the application and install dynamically for users and chats based on their emails received from Blink Platform (Ask a question via Teams / Approval via Teams) 207f43a9-6e61-4997-98b5-ae28db010369
Chat.ReadBasic.All application In order to understand if there is an existing chat between users that we want to ask a question, we list the chats based on their email addresses provided from Blink Platform 207f43a9-6e61-4997-98b5-ae28db010369
Chat.ReadWrite application We use this permission in order to create and manage chats using Blink Platform through the App 207f43a9-6e61-4997-98b5-ae28db010369
Directory.Read.All application We use this permission in order to list all users inside the Teams Organization, That's for getting their id's and sending messages to them 207f43a9-6e61-4997-98b5-ae28db010369
TeamsAppInstallation.ReadWriteSelfForTeam.All application We use this permission in order to install the application dynamically based on the parameters from Ask a question or Approval 207f43a9-6e61-4997-98b5-ae28db010369
TeamsAppInstallation.ReadWriteSelfForUser.All application We use this permission in order to install the application dynamically based on the parameters from Ask a question or Approval 207f43a9-6e61-4997-98b5-ae28db010369

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!