Import Teams Call Records into Power BI via anonymous access

Question

Hi

I have been asked to create a dashboard for a business unit which uses Microsoft Teams for inbound calls, through a queue system, and outbound calls direct from the client.

An app has been registered for Power BI in our Azure tenant and the following permissions applied:

• callRecords.Read.All
• User.Read
• User.Read.All

All have been granted admin consent.

I have successfully tested retrieval of an access token using the app client/ secret via Python.

I then used the endpoint: https://graph.microsoft.com/v1.0/communications/callRecords as the URL for a web import in Power BI and set the 'Authorization' header using the token.

Note: I have also tested using a full M query which includes the steps to retrieve a token from https://login.microsoftonline.com/" & <tenantId> & "/oauth2/v2.0/token and use this to make the API call.

On committing, either returns a bad request error.

If I remove the callRecords element of the above URL, there is no error and I get back a list of endpoints, including the one already noted above, available within communications.

I would be grateful for any help to resolve this so I can obtain the data I need to complete the required dashboard.

Thanks

Answer 1

Hi @Michael Kane

The /communications/callRecords endpoint is only available for beta endpoint. For the v1.0, you can only get one specific call record.

GET /v1.0/communications/callRecords/{id}

Hope this helps.

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